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Posted: Friday, February 23, 2018 12:04 AM

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Support Coordinator
Total T Clinic
St. George, UT 84770

Job Description

Total T Clinic, a leading provider of hormone replacement therapy, seeks qualified candidates to expand our George patient support center.

The Total T Support Center assists our San Diego office manage individual treatment plans by maintaining close communication with patients, tracking important milestones and providing ongoing treatment information.

+ $13 - $16 an hour
+ The position reports directly to the company CSO
+ Compensation commensurate with experience
+ Full time; M-F, 30-40 hours per week (9:00a-5:00p)
+ Paid holidays/sick days

Responsibilities

Qualified candidates will:
+ Assist patients by phone, email and text
+ Track treatment progress
+ Transfer and chart lab work
+ Manage patient lists coordinate status updates
+ Maintain supply and order lists
+ Manage appointment schedules
+ Respond to requests for information (MyMedLeads)
+ Build relevant support materials (digital and print)
+ Interact with local patients, face-to-face

Qualifications

The ideal candidate will possess the following skills and attributes:
+ Excellent communication skills, verbal and written (good spelling a must!).
+ Proficiency in Microsoft Office (especially Word and Excel), Google apps and other basic computing tasks (scheduling, tracking and charting).
+ Sales/customer service experience.
+ Professional, courteous demeanor; works well with clients and co-workers (phone, text, email and in person).
+ Ability to quickly learn and follow established systems and protocols.
+ Self-motivated with ability to work alone, when necessary (supervisor travels frequently).
+ Ability to follow instructions and anticipate needs of direct supervisor.
+ An eye for detail.
+ Willingness to take on new tasks, as assigned.
+ Experience in healthcare (or related industry) preferred, but not required.

Additional Information

+ Please email cover letter and resume directly (KSL application not needed).
+ 1st round may include several short computer tasks and/or a spontaneous writing assignment to gauge proficiency and communication skills.
+ 2nd round may require participation in a paid, one-day working interview.
+ Visit www. totaltclinic. com for company information

Contact: Matthew Alexander
matthew@totaltclinic.com

• Location: Salt Lake City

• Post ID: 18173352 saltlakecity
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