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Posted: Monday, January 8, 2018 5:42 AM

At Service Experts Heating & Air Conditioning we believe in doing what's right for our customers and our employees. We offer the stability of working for a national industry leader but we also treat our people like family. Our team is made up of the very best, and we provide ongoing training, support, and opportunities for unlimited professional growth.

The SC will accept all incoming client inquiries relating to new equipment and recognize that this may be the first contact customers have had with the organization. The SC ensures that the clients are enthusiastic about how well they are treated.


* Set leads on incoming inquiries using company approved scripting.

* Convert 90% of interest calls into scheduled sales leads.

* Confirm all leads using the appropriate call script.

* Proactively and creatively drive marketing efforts to ensure that each sales person receives 2 leads each day, or 10 leads per week.

* Ensure that direct mail and newspaper campaigns are correctly distributed to team members and incoming lead efforts are appropriately tracked for each incoming source.

* Conduct outbound calls to book leads.

* Scheduling duties.

* Communicate all information regarding lead production and marketing needs to the Sales and Marketing Manager/General Manager on a daily basis.

* Perform follow up Memorable Calls to clients for whom the company has recently performed service or maintenance to generate additional sales opportunities.

* Represent the company professionally at all times.

* Provide the daily report of sales and lead information to the Accounting Manager each morning and update the computer system.

* Perform administrative task involving production coordination of installation

* Obey the Code of Ethics, Team Rules, and Team Philosophy.


* Extensive previous experience in a similar role.

* Excellent communication skills.

* Ability to work as a team player.

* Ability to work well under pressure.

* Excellent computer software skills (MS Office).

All employees must be able to pass our background check, drug-screen, and MVR driving record check.

We are proud to offer competitive benefits which include medical, dental, and vision coverage; 401k; life insurance; paid holidays; world-class training; and long-term career opportunities.

Join the team of Experts and realize your full potential.

Service Experts is an Equal Opportunity Employer.

Health & Safety Roles & Responsibilities:

* Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately.

* Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately.

* Corrects substandard acts or conditions within area of control.

* Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)

* Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn.

* Complies with the general rules as prescribed by company program(s) procedure(s)

* Operates devises or equipment as prescribed by company program(s) or procedure(s)

* Participates in any safety initiatives, teams, or committees.

* Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately.

* Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents.

* Does not perform acts that may endanger the safety or well being of others

* Does not engage in any pranks, contests, or rough boisterous behavior.

* Works in compliance with applicable legislative requirement.


Associated topics: administrative, leader, management, manager, manager of sales, principal, sales management, supervisor, team lead, team leader


• Location: Salt Lake City

• Post ID: 17947477 saltlakecity is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018