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Posted: Monday, January 8, 2018 11:05 AM

Position Description

The Director of Human Resource for the Radisson Hotel Salt Lake City will direct the human resource department to effectively plan, develop and implement a fully integrated human resource strategy to achieve profit, guest satisfaction and employee engagement goals by working with managers to staff their departments, maximize employee engagement, enable brand standards and teamwork


Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson's overall mission, vision values and strategies

* Develops and implements human resource strategies that support achievement of the hotel's goals

* Monitors status regularly and adjusts strategies as appropriate

* Assists in the development the annual budget in conjunction with the Executive Committee

* Supports on-going compliance training and service brand behavior by working with managers to develop and implement fresh approaches

* Effectively develop and manage the Human Resource department budget

Creates a work environment aligned with brand's culture

* Conducts employee orientation, management and line employee training

* Coaches managers on effective ways to motivate employees, communicate performance expectations, manage employee performance and recognize exemplary service

* Counsels managers and employees on effective ways to address and resolve employment related issues

* Works with managers to develop their leadership skills through one-on-one coaching and formal training courses

* Encourages recognition of employee's contribution by creating and implementing a hotel-wide recognition programs

Oversees administration of human resources and benefits issues and ensures adherence to employment related laws

* Keeps current on applicable human resources laws including discrimination, health and safety, privacy, etc.

* Maintains all employment records in accordance with the law

* Ensures Payroll and Benefits have required information for accurate and timely processing of employee information, as needed participate in local market research of benefits as appropriate

* Work with Legal and corporate to coordinate the hotel's response to legal claims regarding the employment relationships

* Create, communicate and enforce employee related policies and ensure that employees adhere to employment rules and regulations

* Create a safe environment for guests, employees and community by creating, communicating and enforcing safety, loss prevention, and business resiliency standards.

Develops and implements strategies and practices which support employee engagement

* Take an active role in talent management by recruiting and developing talent necessary to achieve individual/hotel/brand goals and assisting management in selecting qualified candidates

* Communicates performance expectations and provides employees with on-going feedback

* Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential

* Encourage employee professional development by exploring new roles in the hotel, and leading the talent management review

* Drives employee engagement through the creation, implementation and follow-up of departmental action plans

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork

* Communicates and reinforces the vision for Yes I Can! service to employees

* Ensures that employees provide Yes I Can! genuine hospitality and teamwork on an ongoing basis

* Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

* Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services

* Provides employees with the tools, training and environment they need to deliver Yes I Can! service and teamwork


* Minimum of five years of progressive human resources management experience

* Minimum of two years experience at an upscale brand property at a human resource manager level

* PHR or SPHR preferred

* Bachelors degree preferred

* Able to collaborate effectively with other hotel employees and managers to ensure teamwork

* Able to resolve conflicts with supervisors and employees

* Bilingual in English and Spanish preferred



We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.


Associated topics: administrator, associate director, chro, director, guide, head, lead, leader, president, vice president


• Location: Salt Lake City

• Post ID: 17951612 saltlakecity is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018