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Posted: Friday, March 10, 2017 12:19 AM

Job Description:/h3:
This Customer Service Represenative: Finance position is responsible for all activities leading up to the financial aid appointment.
This planner will meet with prospective students over the phone, to educate them on the purpose and assist
in the completion of financial aid applications, along with the coordinating of financial aid appointments. The
final decision in proper student financial aid packaging is conducted by the colleges Central Financial Aid
Office (CFA). This position requires two late:night shifts (11am:8pm) between Monday and Thursday, as
well as a rotating Saturday shift (1/month). The regular day shift is 8am:5pm.
Essential Functions:
Interface with and support Admissions and Education departments
Educate prospective students of the various funding options
Assist prospective students with Free Application for Federal Student Aid (FAFSA)
Coordinate and prepare potential students for Financial Aid Appointments
Maintain compliance with federal, state, and corporate rules of financial aid
Provide outstanding service and assistance to all current and prospective students
Ensure zero error rate in data gathering and entry
Expected to achieve departmental metrics and quality goals
Must be able to lift 15 lbs.
Other duties as assigned
High School diploma (or equivalent) required. Associates degree preferred
Associates Degree preferred
Must be extremely detail oriented
Company Description:/h3:
Please apply online: and email your resumes to


• Location: Salt Lake City

• Post ID: 11334825 saltlakecity is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017