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Posted: Saturday, November 18, 2017 12:11 AM

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Remote Call Center Support Agent- Independent Contractor
Five Star Christmas Trees
SLC, UT 84107
Job Description
Five Star Christmas Trees is a seasonal online company that sells Christmas trees and other holiday items. We are currently looking for Call Center Agents to work from home as Independent Contractors for a temporary position.
Responsibilities
Responsibilities will include answering calls, handling customer complaints/concerns, placing orders and responding to emails and live chat. The pay will be $16 per hour.
Online Training will start right away, once it is completed the temporary position will run approximately November 2 - December 17, 2017.
Our call center will be available to customers 9:00AM to 6:00PM MST. In order to have sufficient coverage we will be requesting your availability (November 2 - December 17, 2017) during the interview process. The actual hours worked each day will depend on our call and email volume.
If you are interested and feel you are a good fit, email your resume to ashleed@fivestarchristmastrees.com and note in the subject line “Call Center”. DO NOT use the "Apply Now" option to submit your resume.
Qualifications

Additional Requirements:
1) You will need to provide your own computer/laptop, high quality USB headset, and a quiet, private work space with no background noise (kids, pets, construction).
2) You must have a secure high speed internet connection (preferably hard-wired) with up to date virus protection. Using public WiFi is not allowed.
3) You must have excellent written and verbal communication skills, the ability to problem solve on your own and strong multitasking skills.
4) The ability to remain positive under pressure is a must!
5) Fast and accurate typing – at least 30 words/ minute.
6) Comfortable navigating multiple systems while working and getting up to speed very quickly with several online tools.
7) Customer service experience is required.
8) Work from home experience is preferred.
9) Must be able to pass background check and drug test.

• Location: Salt Lake City

• Post ID: 16217727 saltlakecity
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