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Posted: Tuesday, February 6, 2018 3:51 PM


Registration Analyst (IdenTrust)
Location: Salt Lake City, UT

HID Global powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things are connected through HID technology. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID Global has over 3,000 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. For more information, visit

About IdenTrust, Inc.
IdenTrust, part of HID Global, is the global leader in trusted identity solutions, recognized by global financial institutions, government agencies and departments, and commercial organizations around the world. IdenTrust enables organizations to effectively manage the risks associated with identity authentication, work interoperably with countries around the world, minimize investment in creating their own policies and legal frameworks, and deploy a spectrum of products that ensure trust in the most efficient, intelligent, and cost effective manner available today.

Are you looking for an exciting, fast paced, friendly environment to utilize your organization and customer service skills? IdenTrust is currently seeking a Registration Analyst, responsible for ensuring that applications for identification certificates are received securely, adequately verified and properly processed, that orders are correctly filled and that customers receive exceptional service.

With IdenTrust, you will have exciting opportunities to work with some of the most prestigious organizations around the globe.

Essential Duties and Responsibilities
• Utilize web based system to review incoming certificate applications for completeness.
• Perform billing pre-authorization and final billing tasks, including processing credit card, purchase orders, vouchers, etc.
• Coordinate billing record keeping with IdenTrust Accounting Department.
• Perform Identification & Authentication according to specific levels as required by IdenTrust customers.
• Perform certificate exception processing, requiring sound decision making, good judgment, and capacity to determine legitimacy of applicant.
• Contact customers directly to resolve application related discrepancies.
• Process incoming mail to match up with pending applications; specialized request forms, notarized forms, disputes and other documentation.
• Review notarized documentation for completeness and contact appropriate agencies to determine validity of notary.
• Record incoming certificate applications and agreements, including preparation of customer files (original and working), exceptions, revocations, disputes, etc.
• Participate in pre- and post-production system testing related to basic registration functionality.
• Perform basic office administrative duties and activities as required by management.

Required Knowledge / Experience
• Minimum 2-3 years combined customer service and/or administrative office experience
• Minimum of 2 years combined experience with Office applications (Word, Excel, PowerPoint)
• Ability to effectively communicate in the English language verbally and in writing.
• Ability to read and interpret product specifications and/or requirement documents.
• Proficient in Microsoft Office products
• Ability to type a minimum of 25 wpm
• Must be familiar with basic functions and understanding of Microsoft Windows 7
• High School diploma or GED

IdenTrust/HID Global is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran

If you have a disability which limits your ability to apply online, please call us at 801-384-3549 to submit your expression of interest in a position with our Company.

If you are interested in this position, please submit your resume and cover letter (optional) along with salary requirements to:
Subject: Registration Analyst

• Location: Salt Lake City, Salt Lake City, UT

• Post ID: 18416272 saltlakecity is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018