Posted: Tuesday, January 2, 2018 9:13 PM
Job Description Maintain the help desk for 3form Global as well as support the physical and logical network. Essential Duties and Responsibilities include the following. Other duties may be assigned. Basic troubleshooting and problem solving skills Help Desk support for 250+ internal employees as well as 200+ national and international sales representatives Manage and implement various projects and maintain their individual functions for company wide use Maintain user accounts and terminate access when necessary Setup new computers as necessary Constantly search for ways to improve, speed up, or otherwise better IT processes Train employees on basic company-required computer functions. Maintain both computer hardware and software company wide infrastructure Maintain computer and electronic equipment inventory company-wide Troubleshoot and support VOIP phone system General knowledge of Microsoft and Apple software Ability to multitask and prioritize according to situation at hand. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Two years or more of related experience and/or training; or equivalent combination of education and experience. Associate’s degree or industry standard certifications are a plus. Language Skills Ability to read, analyze, and interpret common scientific and technical journals. Ability to respond to common inquiries or complaints from customers, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. Reasoning Ability Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Computer Skills Certificates, Licenses, Registrations Other Skills and Abilities Other Qualifications Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly, Wear PPE and following all safety directives. (Report any safety hazards to supervisor.) QMS - Follow 3form established directives. Adheres to all department and/or company quality policies and processes Understands & supports the company and/or department quality policy & objectives EMS - Follow ISO 14001:2004 established directives. Adheres to all department and/or company environmental policies and processes Understands & supports the company and/or department environmental policy & objectives Complies with the company and/or department recycling program Understands the environmental impact upon the air, water and land Company Description 3form is an environmentally-focused, award-winning industry leader in the innovation, design and manufacturing of both translucent architectural panels and complementing installation systems. Located in Salt Lake City, Utah, 3form offers a complete line of resin- and glass-based materials and solutions for the architectural and interior design customer. Please visit www.3-form.com for additional information about the company.
• Location: Salt Lake City
• Post ID: 17872512 saltlakecity