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Posted: Tuesday, February 20, 2018 12:06 AM

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Company Name: 911 Computer Repair

Job Description
We are an outsourced IT company who primarily services small to medium sized businesses with their IT needs. Customer service is our top priority. We are a small company and you will have an essential role within the company to help grow the company. We are currently seeking a Level 1 tech.

Responsibilities
•Provide support, such as hardware replacement, operating system reinstalls, virus and malware removal and other hardware maintenance in a workbench environment.
•Providing customers with support for their individual or organization’s computer repair needs, which will include basic help desk support up to advanced IT troubleshooting. This position involves troubleshooting workstations on a variety of platforms including: •Microsoft Windows (All Versions) and Mac OS X (All Versions)
•Occasional assisting with the rollout of large projects, including installing computers, networking equipment, server and storage solutions and more
•Communicate in layman’s terms complex technology to customers in person and over the phone
•Coordinate with Sales Staff and Management, as well as other technical staff on project planning, and implementation

Qualifications
•Ability to interact at all levels of management internally, and with customers and suppliers
•Superior communication skills, both verbal and written
•Excellent follow-through
•Professional appearance
•Takes initiative and doesn’t need constant instruction
•Must be able to multi-task and manage time amongst clients
•Flexibility and ability to bounce between projects quickly
•A natural troubleshooter; someone who will see a problem through until its resolved,

Additional Information
Please include your desired salary with your resume. Thank you.

Specifications
Salary Range: N/A
Category: Information Technology
Industry: Information Technology
Job Type: Full-time
Years of Experience: N/A

• Location: Salt Lake City

• Post ID: 18007252 saltlakecity
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