Posted: Sunday, February 4, 2018 3:52 PM
Department: SMITHS Drug/GM
Position Type: Employee
Position Reports To: Drug/GM Manager
Position Supervises: N/A
Pay Level: N/A
FLSA Status: Non:Exempt
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety of others.
: Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
: Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
: Offer product samples to help customers discover new items.
: Inform customers of natural food specials.
: Recommend natural food items to customers to ensure they get the products they want and need.
: Check product quality to ensure freshness; review sell by dates and take appropriate action.
: Label, stock and inventory department merchandise.
: Report product ordering/shipping discrepancies to the department manager.
: Stay current with present, future, seasonal and special ads.
: Observe scheduled shift operating hours.
: Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department.
: Demonstrate creative merchandising.
: Maintain high standards of performance.
: Keep displays fully stocked and conditioned according to department standards.
: Must have extensive knowledge of nutritional product information.
: Maintain displays and special promotions appropriately.
: Assist with building displays and special promotions.
: Assist with breaking down loads and stocking assigned sections.
: Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
: Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
: Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
: Notify management of customer or employee accidents.
: Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
: Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
: Ability to handle stressful situations
: Effective communication skills
: Must be able to meet the minimum physical demands of the position
: Knowledge of basic math: counting, addition, and subtraction
: Must be 18 or older
Desired Previous Job Experience:
: Retail experience
: High school diploma or equivalent
: Second language: speaking, reading and/or writing
Jobs at Smiths:A division of the Kroger Co. (NYSE:KR) one of the nation's largest grocery retailers, Smith's currently operates 139 stores and 95 fuel stations throughout seven western states. Smith's charitable giving, in partnership with 18,000+ associates, generous customers and suppliers, totaled 13.8 million in cash and food products to local organizations in 2015. : smithsfoodanddrug or fac
• Location: Salt Lake City
• Post ID: 18497617 saltlakecity